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© Satmap Systems Ltd
© Satmap Systems Ltd 2014
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21. Troubleshooting
• If your unit fails to recognize a map card:
Switch off the unit and remove the card.
Switch the unit on again and re-insert the
card. Also be sure to check you are on the
latest version of software (download available
from our website).
• If your screen ickers: Wait 10 minutes
or so and it should stop. Some ickering is
normal and happens when using a strong
power source such as when using the
supplied AA Lithium Energizers (the most
powerful AA batteries on the market).
• If water gets under the screen cover:
Remove the cover and gently wipe away the
moisture with a soft cloth. Any direct hand
pressure may mark the inner screen. (Refer
to section 2.06 for more tips on how to care
for your unit).
• 'Snail trail' is not displaying: Make sure you
have a GPS lock and the trip log is recording
(TRIP LOG > Start). Check the snail trail is on
by going to GPS MAP > POSITION INFO via
centre press > Turn Trail On. Here you can
also adjust the size of the dots.
• Software has been upgraded but is
still showing old version: Ensure that
Hibernate Timeout is turned off (MAIN
MENU > Settings > Advanced Power Control
> Hibernate Timeout). Press the Power
Off button and select Yes to switch the unit
off. Switch the unit back on and check the
software has been installed by going to
MAIN MENU > Settings > About.
• Unit is slow/freezing: Make sure you have
the latest version of the software (download
available from our website). It is a good
idea to reset the trip log, (TRIP LOG >
Menu > Reset All) as it uses up memory
on your unit. Make sure you back up any
data beforehand. You can also reset all the
settings to the factory default (MAIN MENU
> Settings > Default > Yes).
• For further assistance or additional queries
please contact our technical department on
+44 (0)845 873 0101. Please also check our
FAQs on www.satmap.com.
- Software v2.0.xxxx 1
- 1. Introduction 6
- 2. Care for your Active 12 7
- 2.10 Missing/worn parts: 8
- 3. Overview 9
- 3. Overview (... cont) 10
- 4. Eight Primary Screens 11
- 4.1.1 GPS MAP Screen 12
- 4.1.2 Toggleable Maps 13
- 4.1.3 Map orientation 14
- 4.1.4 Map Packs Screen 15
- To access PLANNING screen 16
- TRIP LOG 18
- 4.4.2 Convert Trail to Track 19
- To access MAIN MENU screen 20
- 4.6.2 POINTER Screen 22
- Access SHARED DATA screen 23
- Lists all nearby 24
- Active 12's 24
- Other Buttons 24
- Bluetooth Off 24
- Access GPS STATUS screen 25
- 5. POWER OFF Screen 26
- 6. MAIN MENU: Settings Menu 27
- 6.2 Power Control 28
- 6.3 Advanced Power Control 29
- 6.4 Bluetooth 30
- Sensor data displayed 32
- SETTINGS / Cycling 32
- 6.5 Elevation 33
- Set Your Known Height 34
- Trip Elevation data 34
- View your Elevation data 34
- 6.6 Backlight 35
- Filter Options: 35
- 6.7 Screen Data Capture 36
- 6.8 Data Boxes 37
- 6.8.1 2 Data Box Layout 37
- Upper Data 38
- Lower Data 38
- (... cont) 40
- 6.9 GPS Settings 41
- 6.10 Memory Status 42
- 6.11 Units and Set Speed 43
- 6.12 Compass Settings 44
- 6.13 Calibrate Compass 45
- Calibrating on a bike 45
- 6.14 Set Trip Data 46
- 6.15 Volume Control 47
- 6.16 Button Control 47
- 6.17 Pan and Zoom Speed 48
- 6.18 Cycling 48
- 6.20 Time Offset 49
- 6.21 Enter User Name 49
- 6.22 Languages 50
- 6.23 About 50
- 7. MAIN MENU: ROUTES MENU 51
- 7.3 Following a Route 52
- 7.4 Create New Route 53
- 7.5 ROUTE EDIT Screen 54
- 7.6 Edit Title 55
- 7.7 Edit Comments 55
- 7.8 Reverse Route 55
- Edit Route on 56
- Map options 56
- Waypoint edit 56
- Route colour options 57
- 7.16 ROUTE MAP Screen 58
- 7.17 ROUTE PLAN Screen 59
- 7.18 ROUTE CARD Screen 60
- 7.19 Routes Folders 61
- 8. Keypad 62
- (Objects of Interest) 64
- 10.2 OOI Folders 65
- 11.1 POIs Overview 66
- 11.2 Add POI by Map 66
- 11.6 POI Details Screen 67
- 11.7 Edit POI Menu 68
- 11.8 Rename POI 69
- 11.9 Edit Description 69
- 11.10 Edit Location by Map 69
- 11.11 Edit Location by Grid 69
- Set POI 70
- Set visibility 70
- 12. AOIs (Areas of Interest) 71
- 12.4 AOI Details Screen 72
- 12.5 Edit AOI Menu 73
- 12.6 Rename AOI 74
- 12.7 Edit Description 74
- 12.8 Edit Location by Map 74
- 12.9 Edit Visibility 74
- Edit AOI ll 75
- 13. LOIs (Lines of Interest) 76
- 13.4 LOI Details Screen 77
- 13.5 Edit LOI Menu 78
- 13.8 Edit Location by Map 79
- 13.6 Rename LOI 79
- 13.7 Edit Description 79
- Set LOI 80
- Set LOI colour 80
- 14. Grids 81
- 14. Grids (... cont) 82
- 15. IOIs (Items of Interest) 86
- 15.5 Edit IOI Screen 87
- Edit IOI name 88
- 89
- 16.3 GoTo – Route 89
- 17. Accessories 90
- 17. Accessories (... cont) 91
- 18. Services 92
- Online Route Planner 93
- Organise Routes 93
- 20. Tips 94
- 21. Troubleshooting 95
- 22. Glossary 96
- 22. Glossary (Cont...) 97
- 22. Glossary (... cont) 98
- © Satmap Systems Ltd 100
- © Satmap Systems Ltd 2014 100
- A12-FUG-V100-EN-NOV2013 100
- Email: [email protected] 101
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